Go To Downloads (most recent fixes posted 12/02/2002, 03/24/2002 and 01/20/2002) Frequently Asked Questions: 1. I'm getting a message that the Fields in the Table Don't match the Database. What should I do? If you have not done so, download and install Service Pak 1 for Normal Installation or Service Pak 4 if you are running from a Trial Version. On the File Menu, select Repair Database. 2. Why don't the Pedigrees print correctly when I fill the names in on the Pedigree Format? You must tab out of the typing box or press enter in order to force the system to check to see if the name you typed is in the animal file and to prompt you to add it. If you have not been seeing the prompt message then you have not had a chance to save the names in the Animal File. All animals used in a pedigree must be saved in the Animal File in order for their ancestors to be found and filled in. The only time you would not save the animal's name is if you have mispelled it in the box. 3. Why does the name of a male or female parent fill in from the list misspelled when I type it correctly This behavior would indicate that the male or female parent's name is spelled incorrectly in it's own record in the animal file. To correct the problem, find the animal's name in the list at the top of the Add/Fix Animals function. It will likely be spelled incorrectly. Double click the name in the list and correct the spelling then save the animal's record. 4. I get an error that refers to Mlimit Not Found. If you are having a problem on entering or exiting a function that refers to MLimit* not found or some variation of that message, download Service Pak 1 and follow instructions provided to install it. If you are still having trouble, click on Fix Limit Error on the File Menu. 5. When I enter data in a typing box and then click save (or Type F4), my changes don't get saved. You need to type Enter or Tab after you type in the changes so that the cursor moves off the typing box you are in. This will ensure that the changes get recorded when you click SAVE or type F4. There is a fix for this behavior in the Service Pak downloads, Service Pak 1 for regular installations, 4 if your installation was originally made from a trial version. 6. How do I print the User Manual? The User Manual is on the CD Rom you received. It is a PDF file which means you need to have Adobe Acrobat Reader to open it and review it or print it. There is a copy of the install for Adobe Acrobat Reader on the CD Rom as well. To print the user manual, Double Click on the file named Animtrachelp_.pdf on the CD Rom. If you already have acrobat reader on your computer, it will come up and the manual will be displayed. If you do not have the necessary software install, you'll get the Windows Dialog where you select a program to use in opening your file. Cancel that dialog and find the file named ar40eng.exe on the CD Rom and double click it to install the reader. Then go back and double click the user manual file again to open it and read it. 7. Why do I have to have all the animals that I don't own in my lists? It is necessary for all of the names to be available so that the pedigrees will fill in and so that the quick fill typing boxes can search for names you are trying to type. If you get a message saying that a name you typed is not in file, you will likely want to add it to the file unless you have typed it incorrectly. If you are working in ADD/Fix Animals or Pedigree and don't add the name to the file, then your pedigrees will have missing names. 8. My Animal List is too long when it prints in Landscape Mode. Can I print it in portrait? You can download Service Pak 5 below that will replace the landscape files with portrait files. The 4 files that create the animal list are Animxref.*, Anxrfak1.*, animdrrf.*, animxrfb.*. 9. When I attempt to attach photos, the name of the file shows up in the photo box, not the actual picture or I get an error message. Why? This behavior occurs because you are running an old version of Windows 95. The OLE features which allow the photos to be attached need to be upgraded. You can get an OLE Windows 95 upgrade from the Microsoft Web Site www.microsoft.com It can also happen if you are attempting to attach a JPG or GIF formatted photo and you do not have a "Microsoft Recognized" software product to recognize the format that your photo is in. When in doubt, save your photo as a BMP file. 10. The pedigree does not fill in correctly in the Fillable pedigree format. What's wrong? There can be a number of things. You must remember to tab or press the enter key when you finish typing the name in order for the function to record the name. If you want to reuse the names in another pedigree, you'll need to click the first or second button on the "Save Dialog" that pops up (for names that are not already in the system). If the name is already recorded in the Animal File, you will not get a message. Remember, the most efficient way to add pedigree information where you want to include registration numbers, colors, birthdates, etc about the ancestors is to add them in the Animal Records, ADD/Fix Animals. If you start on the right side of the pedigree adding each ancestor in the "4th Column" with all of it's details. Then when you go to add the 3rd Column animals, their parents will already be in the list. 11. I get an error referring to "LControlSource Property Not found". What do I do? This is caused by selecting the Save Button from the tool bar by Clicking Save or pressing F4 when the cursor is not positioned on a "Regular Typing Box" (i.e. on a button or in a large edit typing box). To prevent it from happening always tab out of edit boxes to typing boxes before clicking Save. But when the error does happen, you can click ignore and it will not cause any damage. There are usually two errors that need to be ignored. We have made an attempt to eliminate most occurances of the error and you can download and install Service Pak 1 to make those corrections. 12. I get an error "Variable not found PurFrom" or "Variable not found Purdate". (01/19/2002) Down load the Fixanimal.exe file (link below) and run it in the Animal Trac folder to add the missing data fields. Save the file in the folder named C:\ATVER40. Then find the file using Windows Explorer and double click on it in the C:\atver40 folder. 13. When I run my invoices they all have the same Invoice Number.(01/19/2002) Down load the Fixinvce.exe file (link below) and run it in the Animal Trac folder to replace the invoice number duplicates with new invoice numbers. Save the file in the folder named C:\ATVER40. Then find the file using Windows Explorer and double click on it to extract it. Then find the file FixInvno.exe. Double click it to start the fix utility program. You will get a dialog screen where you indicate the Invoice date that was on the bill you want to fix. Also enter the new invoice number you want to start with. The program will start with the invoice date you indicate and make a new number for each customer billed from that point on. A list will show on the screen at the end that you can print to keep as a cross reference. Down Loads (12/02/2002 and 03/24/2002 ) BEFORE INSTALLING ANY FIXES, YOU SHOULD DO A BACKUP You can download patches to fix bugs that have been found in the Animal*Trac Products. Installing the Service Pak will not affect any data you have entered in the system. It is always recommended that you run a backup of your data before installing any new software. To Install Service Pak 1: Create a folder on your hard drive to receive the extracted files (i.e. ATFix). Click the Link to the Service Pak you need and Save it to Disk. Save the file into the folder you created. When Download is complete, Use Windows Explorer to Double click on the downloaded file (i.e. ATSerPk1.exe) after it has saved to your hard drive. It is a self extracting zip file. Extract the files into the same folder (i.e. C:\ATFix) by typing C:\ATFIX into the "Extract To:" typing box. Click Extract. Open the C:\ATFix Folder in Windows Explorer and find Setup.exe. Double click this file to start the set up routine. (or you can use ADD/Remove Programs on Control Panel (use Browse to find the new folder you created), or The Run command on the Start Menu (C:\ATFix\Setup.exe). Errors corrected by Service Pak 1: Errors in printing reports from function print buttons and Reports Menu, Errors referring to variables named MLIMIT.., Review and Print Invoices reference to cmgrecall, MLimit error on Pedigree Function to limit contents of list, Eratic behavior in some drop down quickfill boxes, Natl Pygmy Goat Association Herdbook List Problem. Revised Upgrade Program for transfer of data from previous installation also changes to address the herdbook size over 65000 animals, Corrections to Mdays errors and mlimit errors on Breeding Function, Correction of Pedigree Print on the Animal Note Book, Fix for Income and Expenses Reports, Fix for Billing Partnerships and PartPay error, Error in Date order and Limiting on Health Reports, Error in Calendar in European, Canadian and Australian Versions Errors in posting Next Due Dates to the Calendar when the Health Item was not selected from the Health Choices List in the Posting to Multiple Animals Function. Mname Error when printing Progeny List from Reports Menu. Error in Class List when adding a competition item. Improvements in Progeny List Report. Corrects phenomenon where data doesn't save when SAVE button is clicked. Billing Error when Printing Invoices. Mlimit errors caused by conflicts between windows. Add capability to change invoice date on previously printed invoices. In Expenses, Limit List by Code is fixed. In Billing, Improvements to List of Customers having outstanding Invoices. Corrects problem with Title1, stitle1, dtitle1 errors when attempting to prepare a show entry in the AKC Special Edition. Corrects problems with Dairy Goat Registration Function. Corrects error on Add Animals. Fixes the Invoice Number on bills. Corrects intermittant failures on the Fill In Pedigree Screen. Also corrects errors associated with having names that start with the same 6 or 7 letters or numbers. Includes fix to cause check number to show on Health Records Screen when editting a previously entered record. Corrections to Invoice Number and date on invoice. Corrects posting of expense items from Health Services. Corrects errors in the Fillable Pedigree. Adds sort by registration number on Animal Function Window. Fixes Health Record List selection by date. Corrects loss of sire and dam names when populating owner code or breeder code. Corrects problems with the Partnership Billing on Invoices Corrects problem with sharing Expense Information from the Animal health records. Corrects partnership billing issues Corrects dropping of breeder code on Animal Record Errors in pedigrees produced from NPGA Herdbook Use Service Pak 1 to update your Animal Trac 99 System (If you are running from a trial version Use Service Pak 1 also and follow the instructions under the section referring to updating the trial version.) Service Pak 5 - For Animal Trac purchased on or after 02/01/2002 To install Service Pak 5, click the link to download, and save the download file in the C:\ATVER40 folder on your hard drive. After the file has downloaded, Use Windows Explorer to find the file ServPak5.exe in the C:\atver40 folder. Then double click the file, and click Extract. It will replace the ANIMTRAC.EXE file and some report files. Service Pak 3 (ATSerPk3.exe, 07/29/1999): Fixes Report Menu Errors and other miscellaneous errors in the Animal*Trac for Windows Version 3.0, European/Australian Versions. Also changes the Provider and Customer Files to support Larger Province names and different Postal Codes. Fix for Trial Version (ATSerPk1.exe,12/02/2002): If you are using a version of Animal Trac 99 which was originally installed from the Trial Version CD or download, Use Service pak 1 to update your program. Then change your desktop icon (right click then properties then short cut) and your Programs list entry to point to the target as follows: C:\ATVER40\ANIMTRAC.EXE instead of c:\atver40\animtrcs.exe. Portrait Animal List (AnimList.exe 08/14/99) The List of Animals reports prints in landscape mode. If you want your list to print portrait, download Service Pak 5 . Using Windows Explorer, find the file named AnimList.exe on your hard drive. Double click it then type the path (C:\ATVER40) to your Animal Trac program into the Extract to Box.and follow the installation instructions for Service Pak 1. This will replace the report formats with portrait formats. Service Pak 6 (Show Entry Forms 01/08/2000) and Service Pak 9 (International Boer Goat Association Forms 04/29/2000) and Service Pak 10 Generic wording on Contract Forms for Sales Purchase Contract. Some of the forms necessary to prepare show entries in the AKC version were accidentally left out of the distribution set. (Service Pak 6) If your IBGA Form is printing 1/4 inch to high, you need Service Pak 9. If you have a version of Animal Trac that includes the Sales Contract and the Contract Reports refer to Goats specifically and you are not running a special edition for goats, download and install Service Pak 10 to change the contract to more generic wording. To install the above mentioned service paks: Click on the Link for Service Pak 6 or Service Pak 9 or Service Pak 10 Save it to disk. Be sure to notice where it is going. (In AOL it goes into your download folder.) Find the file on your hard drive using Windows Explorer. Double click the file name and type c:\atver40 into the Extract to Path box. Click the Extract Button Click the Link below Down Load the patches by clicking the appropriate link below. Be sure to back up your data before installing service paks. While they should not affect data, it is best to take precautions. Service Pak 1: General Fixes (Animal*Trac 99 for Windows) - If you get an error when trying to download, the file is not available. Try again later. Service Pak 3 (ATSerPk3.exe) For European/Aus Versions AT Version 3.0. Service Pak 4: Animal*Trac 99 Fix for Systems installed from Trial Version Download or CD Rom. Animal List: Portrait Animal Lists Fix Database Matching Error (Fixdbc.exe) AKC Dogs Version Show Entry Forms Service Pak 9 : IBGA Forms shifted down 1/4 inch (Self Extracting Zip File - follow instructions above) Service Pak 10: New Sales Contract Forms that correct the reference to Goats New Copy of 4 Generation Box Format Pedigree Re-number Invoices when more than one customer has the same invoice number. Correct the Animal File when you get an error "Variable Purfrom not found" or "Variable Purdate not found" Service Pak 5: Update Animal Trac purchased after 02/02/2002 Copyright Starshine Enterprizes, Donna Koehler, All Rights Reserved.